Services Manager

Services Manager

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Vicarious Trauma is a specific, identifiable and manageable impact that the carers of trauma clients often experience. If left unmanaged this carer specific risk can inadvertently lead to compassion fatigue and reduced work health and safety compliance.  This inevitably leads to staff, HR and structural risks to a carer organisation.

The Australian Childhood Foundation provides  Strategies for Managing Abuse Related Trauma through S.M.A.R.T.

 

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Free resources Featured

Free resources

Published in Resources

Free, gratis, zip, no charge, complimentary resources!

This is why we share this stuff...

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The BiM Framework for understanding the NQF

Published in QA0

The BiM Framework for understanding the NQF is one of the tools that our clients have found invaluable in bring a more structured and methodical approach to change and development in the Australian Education and Care sector. Not only is it helpful, it's beautiful.

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Meet the Trainers

Published in Our Training

Trainer Donna FieldDonna Field has been working in the children's services industry for over 20 years. Donna has worked in many service types for both local government and community-based managing small mobile preschools, long day care services and OOSH services with a speciality for managing budgets. Currently Donna shares her time teaching at TAFE and delivering mobile training.

 

Donna started with an Associate Diploma in Social Science (child studies) many years later completing her Bachelor of Education (EC) at University of New England and Certificate IV in Training and Assessment (including LLN). Donna has continued to keep up to date through ongoing professional development as well as training including contract work under North Sydney TAFE for Premier and Cabinet of the NSW Governments Keep Them Safe five year project. Donna facilitated many of the initial information sessions in 2009 and continued in 2010 to deliver the Early Childhood and Non-Government sessions.

 

Donna specialises in teaching child protection and partnerships with families along with managing and supported OOSH Diploma students through their units. Donna also managed groups such as Diploma flexible delivery, Diploma trainees, and Certificate 3 on the job trainees. Donna advocates for students who have worked in the industry as quality educators by assessing for recognition of prior learning (RPL). This has also involved completing assessment in group Recognition of Prior learning.

 

Donna has written and reviewed TAFE CHC08 and CHC113 Community Services (Children's Services) Training Package learner guides and learner resource material specifically for OTEN TAFE and was the winner of a Teacher in Excellence award for TAFE NSW Western Sydney Institute- Staff recognition awards in 2008 and again in 2014.

 

Donna strongly believes in equity for all students and strives to ensure all her students receive support to allow them to complete their studies in a positive and encouraging environment. Donna is one of the Director's of Because it Matters P/L.

 

Trainer Louise HolzLouise Holz Louise has been working in the early childhood industry for 20 years, firstly as an Early Childhood Teacher and then a Director, both teaching and non-teaching. She has experience in private and community-based services across all service types and has extensive experience in all facets of managing large and small services.

 

Louise has worked as an NCAC Validator and as a TAFE Teacher specialising in management, research, responsible behaviour, play and programming units. Louise has been responsible for managing groups of students across all study modes (full time, part time and flexible delivery) as well as assessing students currently working in the early childhood industry for recognition of prior learning (RPL). Louise always strives for a professional and personal approach to support and encourage all students to reach their goals.

 

Louise has written and reviewed TAFE CHC08 and CHC113 Community Services (Children’s Services) Training Package learner guides for TAFE and learner resource material specifically for OTEN TAFE and was the winner of a Teaching Excellence award in the TAFE NSW Western Sydney Institute – Staff recognition awards, 2008 and again in 2014.

 

Louise has a Dip teach (EC) (SCAE), a B Ed (EC) (Macquarie University) and a Certificate IV in Training and Assessment (including LLN). She is continually remaining up to date and current with regular and consistent professional development.

 

Louise is a strong and enthusiastic advocate for the early childhood sector, and has a commitment to raising the status of the sector and profession and a passion for informing and motivating others to remain up to date and current. Louise is one of the Director’s of Because it Matters P/L.

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Early Years Learning Framework Educators' Guide

Published in Family Day Care

The Educators Belonging, Being & Becoming: Educators’ Guide to the Early Years Learning Framework for Australia is intended to support curriculum decision making to extend and enrich children’s learning.

The Guide is designed to be used in interactive ways to promote in-depth conversations and thinking  over a sustained period about the concepts which build the Early Years Learning Framework.

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Book Training

Published in Booking Training

We can come to you, or you can come to use - whatever suits your requirements.

If we come to you:

Contact us either by:

  • Email:   or Phone: 0418250277
  • We will advise what availability we have  to suit your needs.
  • Costs generally $20pp for a 2hr training session & $30pp for 3hr training session
  • Travelling costs maybe added if you are out of area
  • Our direct payment details are found here.

If you come to us:

  • Please book and pay for training at our venue using our booking system below.
  • Our Emu Plains 'comfortable air-conditioned training rooms are at 19 Pullman Place, Emu Plains.

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